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Memories from the 2008 NAMSS conference

Last week I was lucky enough to attend the annual National Association Medical Staff Services (NAMSS) conference in Milwaukee, WI. As always, it was a pleasure to meet Briefings on Credentialing readers in person and hear what you’d like to read about in the newsletter. I attended several informative sessions ranging from CVO best practices to managing AHPs. Outside of the conference I enjoyed myself as well. On Monday night I attended a reception at the Pabst Mansion hosted by the CACTUS Software group, and I brought home some great souvenirs including cheese in the shape of a motorcycle (Milwaukee’s home to the Harley-Davidson Museum) and photographs of the “Bronzie Fonzie” statue from the television show Happy Days.

What was your fondest memory from the conference? Did you meet up with friends from past conferences or make new connections? Which session really opened your eyes and presented you with the solution you were looking for? Did you miss the conference but want to hear about the new hot topics? I invite you to share your memories with others by posting your comments below.

Best wishes,
Emily Berry
Associate Editor

NAMSS Brings Patch Adams to Milwaukee

The National Association Medical Staff Services (NAMSS) is bringing the famous (or infamous, depending on your opinion) to the annual Conference to be held in Milwaukee, Wisconsin October 13-15. Hunter “Patch” Adams will be the key note speaker to open the conference on Monday, October 13 at 8 am. 

Many of us remember watching the movie, Patch Adams, starring Robin Williams and felt touched by the Doctor’s ability to make illness funny. During that period of time, most physicians did not bring humor to a patient’s bedside and many still don’t today. 

I believe there has been a change in the delivery of healthcare in the past few years, however, since physicians are now being held accountable for patient satisfaction measurements. This is a good thing. 

We may never come across a Patch Adams in our credentialing/privileging responsibilities and perhaps that is as it should be. What do you think about humor in healthcare? 

Carole La Pine, MSA, CPMSM, CPCS

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