La Pine: Positive recognition can come from anyone

There is a question we are asked each year as part of our Gallup Survey:  In the last seven days, I have received recognition or praise for doing good work.  We are asked to rank our answer on a scale ranging from Strongly Disagree to Strongly Agree (1 – 5).  My guess is that MSPs aren’t hearing words of praise from medical staff leaders.  So to given staff positive feedback, we have not limited the recognition or praise to medical staff leaders only, but include our peers, co-workers and external customers.  That can make a big difference in the score!

One important group that doesn’t get the feedback from this question on the Gallup Survey is our Credentials Committee members.  Do you think medical staff leaders ever given recognition or praise to the Chair or members much less in 7 days!  Well, perhaps when the member is being recognized for his/her retirement at the annual medical staff dinner. 

Since that positive recognition can come from anyone, why not thank your committee at your next meeting … it may get them wondering what you are up to!

Carole La Pine, MSA, CPMSM, CPCS